Amy started her career working for KPMG as an external auditor, and qualified as a Chartered Accountant (ACA) in 2009. Since that time, she has gained over 13 years of experience in internal audit roles within the NHS at management level.
In her current role, Amy is responsible for all aspects of quality and performance; developing implementing and continually improving process to ensure compliance with relevant internal audit standards. Amy manages the quality assurance and improvement programme at AuditOne, performing regular quality assessments and organising the delivery of the 5 yearly external quality assessment (last carried out in 2020 by the Institute of Internal Auditors). Through a suite of performance metrics, she also plays a key part in supporting AuditOne’s culture of continuous improvement through excellent performance.
Amy also organises the delivery of relevant professional qualifications and is the key point of contact for all staff studying. We currently have a number of employees studying for qualifications ran by both the Institute of Auditors and ISACA. Qualifications pursued include Certified Internal Auditor, Chartered Internal Auditor and Certified Information Systems Auditor.
Paul has over 30 years’ experience working in IT operational, management and audit environments. He joined the NHS in 1994 and held several IT operational support and management roles with NHS Trusts before moving into IT security audit in 2004, initially as an IT Auditor and then as TRA Manager in 2016.
Paul manages the delivery of AuditOne's TRA services to over 15 clients in the NHS, council and further education sectors.
Karen has over 15 years experience working in internal audit in the private and public sector both delivering and managing IT, operational and financial audits. She is both FCCA and CISA qualified. Karen joined the NHS in 2011 and has had several roles within the audit teams, including the role of Technology Risk Assurance Manager since 2018.
Karen manages the delivery of AuditOne’s TRA services to NHS clients and is the AuditOne lead for the delivery of the Data Security & Protection Toolkit (DSPT) Assessments across the full NHS client base. She is also the lead for General Data Protection Regulation (GDPR) matters.
Lisa is an experienced Human Resources (HR) professional and began her career in HR in 2000, achieving an MSc Human Resource Management qualification in 2002.
She has significant HR experience in client facing and internal HR roles across both public and private sector organisations including two NHS Trusts, an NHS Commissioning Support Unit, a national NHS Arms length body, fashion retail, facilities management and logistics.
Lisa has a wealth of experience in partnering senior leaders and has provided leadership to a number of teams and services delivering HR activities, initiatives and programmes aligned to clients’ strategic objectives, vision and values. Lisa’s expertise includes supporting in the resolution of complex ER activity, leading service reviews, organisational change including TUPE transfers and business reorganisation.
In her spare time Lisa prioritises family time with her young daughter and husband and is often found exploring the Teesdale countryside and the Northumberland coastline. She volunteers with the charity Reengage to provide continued social connection with vulnerable elderly people and she runs with a local running club with half marathon being her preferred distance.
Becky is a seasoned Human Resources professional and experienced leader, having worked within HR, resourcing and leadership roles across public and private sector since 2011.
Becky is passionate about HR and have completed her CIPD level 3 and 5 and is working towards achieving her level 7 MSC in human resource management.
Becky has significant experience in both client facing and internal HR positions within the NHS and has most recently worked within an NHS commissioning support unit, as well as the education and retail sector.
Becky has led a team of HR professionals and foster a culture of high standards within everything she does. Her knowledge spans across transactional services and strategic HR management with expertise in complex employee relations activity, workforce planning and TUPE.
In her spare time Becky enjoys being with her family (including her little sausage dog - Pablo) and her friends. Her passion is travelling and exploring new places and different cultures on holiday.
Andy is an experienced mediator, mediator trainer, executive coach, and leadership consultant. He specialises in helping people to build teams, improve and maintain personal performance and build relationships at work.
Before training as an executive coach, Andy spent 21 years as an Army Education Officer and served in a variety of posts and in many different countries. In his current role he has worked with teams and individuals in Europe, the Middle East and Africa and helped them to improve their performance at work, resolve workplace disputes and rebuild damaged relationships.
Andy has been described by his clients as being kind, empathetic and sincere. He works hard to help clients build self-awareness, identify goals and areas for development and apply models and techniques that will enable them to make long-lasting improvements to their personal and professional success.
Andy is a qualified and experienced PPA, TEIQUe, MBTI, NLP and SDI practitioner. He is a qualified and accredited ILM Coach, NLP Coach and Workplace Mediator.
Mike joined the NHS in 1990 and has operated for over twenty years at, or near, board level within the NHS (including as a Finance Director) and has also held nation-wide roles within the Department of Health and Monitor (Independent Regulator of NHS Foundation Trusts).
Mike has a unique set of skills/experience by working at Monitor since its inception as an Assessment Director, at the Department of Health as Foundation Trust Director and also as Deputy CEO/FD at two acute trusts including Mid Staffordshire NHS FT where he was the first of the new board members following the public scandal and led the development and the implementation of the Trust’s Transformation Programme in response to the critical Healthcare Commission Report. Mike can offer all round health sector experience via the NHS, regulatory bodies and consultancy assignments.
Mike has spent many years supporting and assessing Boards/Governing Bodies in delivering their strategic and financial plans and ensuring appropriate governance arrangements are in place so that they are able to operate as autonomous and effective organisations. This work has included assisting both commissioner and provider NHS organisations develop more effective control mechanisms including their CIP, risk and performance management systems.
Mike’s extensive and senior level experience of the NHS sector allows him to offer support and insight to organisations to ensure that they are well managed and that each level of the organisation is appropriately focussed on its core activities and responsibilities and overall have fit for purpose governance arrangements.
Mike regularly speaks on behalf of NHS Providers (the national membership organisation for NHS providers) on their national Board Development Programme on governance and risk related development courses.